Thursday, October 29, 2026 at 12:00 PM until 1:00 PMEastern Daylight Time UTC -04:00
Most of us believe we're good listeners. Yet when someone brings us a problem, we often jump to judging, advising, quizzing or placating before we've truly understood what they mean.
In this interactive session, Associate Professor Helen Meldrum will explore the common listening habits that can unintentionally shut down conversations and instead shirt towards: Active Reflective Listening.
Whether you're leading a team, managing clients, collaborating with colleagues, or navigating difficult conversations, stronger listening can improve trust, reduce misunderstandings, and help others feel genuinely heard. You'll learn how to recognize the listening traps we all fall into, practice active reflective listening techniques, and have more productive conversations at work and beyond.
